If you get a “something went wrong” message when installing Microsoft Office, you should check the bottom of the message to find the error code. If it shows “Error code 30102-11”, you can continue with the resolution below.

To solve this problem, we need to temporarily disable the firewall/antivirus. If you are using Windows 7, follow these steps to disable the firewall.

1. Click the start button and go to control panel.

2. Click security, then click windows firewall.

3. Click “Turn Windows Firewall on or off”.

4. Check “Turn off Windows Firewall” on public and private networks.

There is not much difference in the procedure for Windows 8. You will not be able to find a start button in Windows 8. You can press the Windows button on your keyboard and type control panel. Click on control panel and then click on windows firewall. Click the “Turn Windows Firewall on/off” button. You will get a new window with an option to customize the settings for public and private networks. Select the “Turn off Windows Firewall” option for public and private networks. If you are using a third-party antivirus, you need to disable it. You can visit their website and see the instructions to deactivate it.

You can now start installing your Microsoft Office program. Follow these steps to install Office.

1. Sign in to Office 365 with your Office user ID.

2. At the top right of the page, click Settings, and then click Office 365 Settings.

3. Click software.

4. Select your language and then click install.

You can turn on the firewall after installing Microsoft Office on your computer.

Solving this problem will not be an easy task for those who are not tech savvy, so if you encounter any difficulties in solving the problem, you can visit this link below this article and have a chat with the technicians.

Here are the steps to repair Microsoft Office suite on your computer.

1. Click the start button and go to control panel.

2. Click program and then go to programs and features.

3. Click the Microsoft Office program you want to change and click the Change button.

4. You will get a quick repair/online repair option. You can choose either one.

5. Click close and use the Office app.

The repair is finished. You can continue to use Microsoft Office.